Be Connected to your Education

Internet Access – Wireless (Wi-Fi) and Wired Access

The Mount offers high speed Internet access across campus.

Campus Wireless Networks

  • Eduroam
    Eduroam lets people from other higher education institutions get internet access at the Mount. Find out more about Eduroam at the Mount.
  • Mount Wi-Fi
    MSVU Students, faculty and staff should use the ‘Mount WiFi’ secure wireless network by using their Mount email address and password.

Android

How to add Mount WiFi to your Android device

Note: Locations and names of settings may be different from what is shown here. Check your phone’s manual if required.

1. Go to “Settings” > “Connections” > “WiFi“.

2. Tap on “Mount WiFi” and input the following settings if prompted:

EAP method: PEAP.

Identity: Your MSVU Email.

Password: Your MSVU email password.

Anonymous Identity: Leave blank, if prompted enter123@msvu.ca.

Certificate: Use System Certificates.

CA Certificate: For Android 10: Default or Do not check. For Android 11+: Use system certificates.

Online Certificate: Do not validate or Request Access.

Domain: clearpass.msvu.ca.

EAP/Advanced Phase 2authentication: MSCHAPV2.

3. Tap “Connect“.

Chromebook

How to add Mount WiFi to your Chromebook

Note: Locations and names of settings may be different from what is shown here. check your Chomebook’s manual if required.

1. At the bottom right, select the time.

2. Select the WiFi icon (usually says: “Not Connected“) which will open the “Networks” section of the Chromebook’s settings page.

Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.

3. Click the WiFi right-pointing arrow on the right-hand side to search for WiFi networks. Your Chromebook will automatically look for available networks and show them to you in a list.

5. Click on “Mount WiFi” and input the following settings if prompted:

EAP method: PEAP.

EAP/Advanced Phase 2Authentication: MSCHAPV2.

Identity: Your MSVU Email.

Password: Your MSVU email password.

Anonymous Identity: Leave blank, if prompted enter123@msvu.ca.

CA Certificate: Do not check.

Online Certificate: Do not validate or Request Access.

Domain: clearpass.msvu.ca.

6. Click “Connect“.

iOS iPhone/iPad

How to add Mount WiFi to your iPhone

1. Tap on the “Settings” app.

2. Tap on “Wi-Fi“.

3. Choose the Wi-Fi you want to connect to.

4. Enter your MSVU email address and myMount password. Tap “Join” in the top-right to connect to the network.

5. Tap “Trust” in the top right when prompted to connect.

Mac

How to add Mount WiFi to your Mac

1. Click on the “WiFi” icon on the menu bar in the top-right hand corner of the Mac desktop.

2. Select the “Mount WiFi” network.

3. Enter your MSVU email address and myMount password, and click “OK“.

Note: You can also make sure the “Remember this information” is checked so the Mac will automatically re-connect to the Mount WiFi the next time you restart the Mac or are at MSVU.

4. Click “Continue” to when prompted to connect and to verify the network certificate.

Windows

How to add Mount WiFi to your Windows PC

1. Click on the “WiFi” icon in the bottom-right hand corner of the login screen or in the bottom-right hand corner of the taskbar on your desktop.

2. Select the “Mount WiFi” network.

3. Enter your MSVU email address and myMount password, and click “Sign In“.

Note: You can also make sure the “Automatically Save Credentials” is checked so the PC will automatically re-connect to the Mount WiFi the next time you restart the PC at MSVU.

4. When prompted to use a security certificate, click “Connect” to connect to the Mount WiFi network.

I am a guest to the University; can I use the wireless network?

As a guest, the Wi-Fi connection you use will depend on who you are and why you are visiting (you may be required to give your name and show ID in order to get login credentials): Conference attendees can be provided login information from the conference organizer.

  • Guests in the EMF Library can visit the Library Circulation Desk for a Wi-Fi login.
  • Visitors to residence can get login information from the Assisi security desk.
  • Guests and visitors from other higher education institutions can connect using their institution email address and password by connecting to the Eduroam network.
  • All other visitors should contact the IT&S Helpdesk for guidance.

Campus Wired Internet Access

  • Campus community members can access the internet from any computer located on campus provided they have a myMount email address and password.
  • Personal computer equipment may also connect to the internet from network jacks in the RBC Link, Seton Café and student residence rooms.

Campus Network Access

Computer files or applications stored on the MSVU campus network cannot be accessed from the wireless network. Campus community members must log on to a campus networked computer to access specialized applications and files.

 

Home Networking Tips

Teaching and learning online from home can be affected by your home networking situation. If you are experiencing lagging or dropped connections when video conferencing, see Home Networking Tips for ways to improve your home networking experience.

 

Support

Please see our WiFi Troubleshooting page on how to troubleshoot WiFi on your mobile device.

The IT&S Help Desk can provide additional information and assistance with accessing the MSVU’s wireless network.

To help us best serve your Internet access requirements, please use this form to provide feedback.