Internet Feedback Form

There are many factors which can impact your end user experience of the Mount’s high speed internet.

IT&S constantly monitor the network, however direct feedback from end users is invaluable in helping us ensure the resources are allocated appropriately.

After hours support: our helpdesk is open Monday to Thursday 8:30 am – 8:00 pm and Friday 8:30 am – 5:00 pm, if you cannot access the internet outside of these times please let us know by calling the switchboard at (902) 457-6788.

Fields marked with an * are required

If you are using the internet and are experiencing problems please provide us with the following information. This will help greatly in ensuring we are providing the correct level of service across campus.

Submission of this form will generate a helpdesk ticket, if you would like feedback on this ticket please provide an E-Mail address below. If you would rather your feedback remained anonymous we will still raise a ticket and investigate but will not be able to provide you with feedback.

In which building were you experiencing the Internet problems *

Location

Connection Type *

Wired
Wireless

Type of Device

Website address that you are trying to access *

Details

Date of Incident *

Time of Incident *

First and Last name

Email Address *

Phone *