Where to Find Help
There is an entire team of dedicated people who are here to help your student! One of the most effective ways you can help is to encourage your student to reach out and help them connect with the people who can support them. Not sure where to go? This list highlights some of our key student resources. You can also reach out to the Mount Mentors (mount.mentor@msvu.ca) or the staff in the Centre for Academic Advising & Student Success (advising@msvu.ca) for referrals to other supports and services
Download a plain text PDF of the Where to Find Help guide for parents and supporters
Getting Started
Help with choosing courses, program planning, course registration
Academic Advising (Seton 303)
www.msvu.ca/advising | advising@msvu.ca | 902-457-6657
Support for students with disabilities and supporters to navigate the academic accommodations process at MSVU.
Accessibility Services (EMF, lower level)
www.msvu.ca/accessibilityservices | accessibilityservices@msvu.ca | 902-457-6567
Book an appointment to connect with an Accessibility Advisor and/or to begin the registration process.
Support for international students: immigration, study permits and visas, adjusting to the Canadian classroom
International Education Centre (Seton Annex)
www.msvu.ca/international | international@msvu.ca | 902-457-5982
Support for First-Year Students
Mount 101
Some of the biggest challenges when starting university are not knowing what to expect and having to learn a new system and approach to learning. To help with the transition, we have a free online support program for all incoming students: Mount 101. Your student will have access to this important – and mandatory – resource in the summer before classes start. It will also remain on their Moodle account so your student can access the information at any time.
www.msvu.ca/mount101 | mount101@msvu.ca | 902-457-5511
Mount Mentors
Have a question? Ask a Mount Mentor! These upper-year undergraduate students can help your student navigate their first year at MSVU. They can answer questions and they provide helpful tips and tricks through the Mount 101 Instagram account (@mount101__msvu). www.msvu.ca/mount101 | mount.mentor@msvu.ca
Academic supports
Support with written assignments, writing at university, presentations, and help understanding assignments.
Writing Centre (EMF 203)
www.msvu.ca/writing | writing@msvu.ca | 902-457-6657
Help with research, citations, accessing resources for assignments
Library (EMF)
www.msvu.ca/library | library@msvu.ca | 902-457-6250
Help with study skills, notetaking, time management, and academics
Learning Strategist (Seton 346)
www.msvu.ca/ls | learning.strategist@msvu.ca | 902-457-6657
Transitioning to Canadian academic culture and language support
International Education Centre (Seton Annex)
www.msvu.ca/international | international@msvu.ca | 902-457-5982
Tutoring and support with specific classes
Tutoring: Nimbus Tutoring app (offered through the MSVUSU)
www.msvusu.ca/nimbus
Supplemental Instruction
www.msvu.ca/si | learning.strategist@msvu.ca | 902-457- 6358
Health & Wellness
Supporting your student’s mental health
Counselling Services (EMF 141)
www.msvu.ca/counsellingservices | counselling@msvu.ca | 902-457-6567
Peer Support
www.msvu.ca/counsellingservices | peer.support@msvu.ca
Physical health and wellbeing
Mount Fitness Centre (Rosaria)
www.msvu.ca/fit | mount.fitness@msvu.ca | 902-457-6358
On-campus physician and healthcare resources
Mount Health Office
www.msvu.ca/healthservices | 902-457-6354
Finances
Questions about tuition, fees, payment options including student loan, and deadlines
Financial Services
www.msvu.ca/moneymatters | financial.services@msvu.ca | 902-457-6277
Questions about scholarships, bursaries, and student loans
Financial Aid
www.msvu.ca/moneymatters | financial.aid@msvu.ca | 902-457-6351
Student Services and Supports
Black Student Support Office (Seton 314)
www.msvu.ca/blackstudentsupport | blackstudentsupport@msvu.ca | 902-457-5547
Campus Security
www.msvu.ca/security
Emergencies: 902-457-6111 (24 hours a day, 7 days a week)
Non-emergencies 902-457-6412
Career Services (McCain 312)
www.msvu.ca/careerplanning | counselling@msvu.ca | 902-457-6567
Equity, Diversity, Inclusion, and Accessibility (EDIA) Hub (McCain 207)
www.msvu.ca/ediahub
IT Services & Support: IT&S Help Desk
www.msvu.ca/it-services | helpdesk@msvu.ca | 902-457-6538
Kina’masuti aqq Apognamasuti (Learning & Help) Indigenous Student Centre (Melody Drive)
www.msvu.ca/asc | coordinator.isc@msvu.ca | 902-457-6228
Pride Centre (Rosaria 213)
www.msvusu.ca/pride-centre | supride@msvu.ca
Registrar’s Office (Evaristus 204 & 207)
www.msvu.ca/registrar | registration@msvu.ca | 902-457- 6117
Residence Life (Evaristus 201A)
www.msvu.ca/residence | residence@msvu.ca | 902-457-6356
Mount Saint Vincent University Students’ Union (MSVUSU)
The MSVUSU supports and advocates for MSVU students. They offer a range of supports, opportunities, and services, such as: student life events and societies, services such as the student health and dental plan, the campus food bank while providing a voice for students on campus.
www.msvusu.ca | students.union@msvu.ca